We try to provide appointment times that best suit your needs. The time is reserved for you and you alone.
When you confirm your appointment a day or two before, you are making a commitment that we expect you to honor.
Now we do understand that life is sometimes unpredictable and may throw off your timing. While we empathize with unexpected events, we are left with vacant time if you fail to show up or cancel the same day.
We now have a rescheduling fee for the following situations:
CONFIRMED APPOINTMENTS: “No Show” OR Cancellation within 24 hours – $25 per hour.
UNCONFIRMED APPOINTMENTS: (If you fail positively respond to our calls, emails, or texts) Your time will be given to someone else. You will need to reschedule, but there will be no fee.
IF YOU ARE MORE THAN 15 MINUTES LATE: It will be treated as a “NO SHOW” with the need to reschedule and pay the fee.